Privacy policy

We keep only what we need to sell and run the service:

• Account details held by our sign-in provider, Clerk: your name, email address and the login method you used.
• Billing records. Stripe processes the card. We keep what you bought, the amount, the date and a reference Stripe gives us. We never keep your full card number.
• Orders, subscriptions and licence records, including which computer a Super Editor licence is activated on.
• Domain, hosting and mailbox details we need to register a name or run a site and inbox.
• AI agent settings you save, and the chat or call logs needed to run the agent you bought.
• Set-up forms you fill in, and messages you send to support.
• If you ask for the Free Stack Audit or join a waitlist: your email, the website you entered and the page you came from.
• Technical logs: IP address, browser type, pages requested and the time. We use these to keep the site up and to look into abuse.

We use this data to create your account, take payment, deliver the product, give support, stop fraud and abuse, and follow tax and domain-registration rules. We do not sell personal data. We do not build advertising profiles.

We share data only with the companies that run parts of the service for us:

• Stripe, for payments and sales tax.
• Clerk, for sign-in.
• The wholesale provider that runs the hosting and business email we resell under our brand.
• The domain registrar that registers names we resell. Public registry records can show the registrar’s name, not ours.
• The white-label platform that runs the AI agents we resell.
• The company that hosts this website, and our email delivery provider for receipts and account emails.

We also share data when a law, a court or a valid abuse report requires it. We share only what that request covers.

We use only the cookies this site needs: sign-in, your light or dark choice, and the security of the site. We do not use advertising or tracking cookies. The full list is in the cookie notice.

Account data stays while the account is open. When you close the account, we delete it, or keep only what tax, fraud or registrar rules require. Billing records stay for the period those rules set. Technical logs stay for a short time unless we need them for an abuse case. Super Editor activation records stay while the licence is valid.

In My Stack → Account you can download a copy of your data or ask us to delete your account. You can also email our contact page to ask what we hold or to correct it. We say no only when we must keep a record, for example a paid invoice or a domain registration.

You can cancel a subscription in My Stack → Billing without emailing us.

This site is not for children. We do not knowingly keep data about anyone under 18.

How we bill and the limits on our liability are in the terms. How to ask for a refund is in the refund policy.